FAQ

How do we get there?

You will fly into Cyril E. King Airport (STT) St. Thomas. Taxis are located outside of the baggage claim area. Head to Red Hook (East end ferry dock) or American Yacht Harbor depending on your charter agreement. You can expect to pay $15-20 per person ($4 per bag). Taxi ride is approx. 45 min.

If you’re headed to St. John, you’ll take the ferry from Red Hook, St. Thomas to Cruz Bay, St. John departing hourly. Ferry costs are $7 per person / one way and $4 per bag. Ferry ride is approx 20 min.

Where do we board the boat?

We welcome our guests aboard at the National Park Dock in Cruz Bay, St John after 2:00 pm.  If you would prefer to start/end your vacation in Red Hook, St. Thomas or the British Virgin Islands, we will do our best to accommodate. Typical pick up fees at these locations are $35 per boat. Check out time is 11:00 am. Please contact us to make arrangements. 

What documentation do we need?

A valid Passport is required for each passenger sailing to the BVI’s. Please make sure it does not expire within 6 months of your planned departure.   

What should we pack?

Keep it Simple. Please try and use soft sided luggage as it is more easily stowed onboard (avoid large hard sided suitcases). Non-spray sunscreen, large brim hats, long sleeve UV shirts, Bug Spray, polarized sunglasses, earplugs, waterproof bags, favorite flag to fly and that one book you’ve been intending to read. We ask that you please use sunscreen lotion as opposed to spray as the residue tends to permanently stain the fiberglass and deteriorates plastics. Casual beach attire such as, shorts, tanks, T’s and flip flops. Aquatic shoes are great for on-shore excursions such as The Baths, although sturdier shoes may be desired if you plan to hike up any Island trails. Please remember that it is customary to wear a cover-up when going into restaurants for lunch or dinner. Make sure to bring any prescription medications and medication for seasickness such as Bonine, Dramamine, Sea Bands and ginger capsules. We ask that you please not bring electronics such is hairdryers, curling irons, etc as this puts unsupported draw on the boats electrical systems. We do provide a fresh Caribbean sea breeze free of charge!

What currency do we use in the US and British Virgin Islands?

US Dollars are accepted in both the USVI’s and BVI’s. Most Major credit cards are accepted throughout the islands.

Will we have cell phone service or data? 

Please check with your provider regarding international rates as we sail through the BVI’s

How do we charge our electronics? 

There are charging stations on board and the crew will assist you to ensure your phones/tablets/CPU’s are sufficiently charged. We have DC adaptors onboard so please bring your USB charging cords

How do the meals work?

Meals are served family style, so as a party you will choose breakfast, lunches and dinners. Breakfast is included every day. Lunch and Dinner are ½ board, meaning you and your party will either have lunch on board and dinner on shore or vice versa each day.  

What type of activity / entertainment options are onboard?

Soulshine has numerous options for your outdoor excursions including snorkel gear for all guests, 2 stand up paddle boards, dinghy with 20hp motor and knee board, tandem Hobie peddle kayak w/ sail, noodles, rafts, and spring floats. Inside, you’ll find a 32 inch TV with a DVD player in the main salon. We have a 6 speaker CD player with USB/Bluetooth connection available. We also have an array of board games and playing cards. Please be sure to download all your favorite music and video files before you arrive.

Is there a min/max occupancy?

Yes. We require a 4 person minimum / 6 person maximum. If you’re a couple (or single) looking to reserve the boat it will be available at the 4 person rate.

Can we go Scuba Diving?

Yes. This must be done from a certified dive company and we will work closely with the local dive shops to plan a Scuba excursion if this is something you’d like to do. If interested, please contact us 2 weeks prior to arrival and we will arrange a trip based on our tentative itinerary.

Can I go fishing?

Fishing is permitted in the USVI, but you must obtain an individual license to fish in the BVI’s as of April 2016.

How old do I have to be to consume alcohol beverages?

Legal Drinking age in the USVI/BVI’s is 18 years old.

How do I book my charter?

Please call or email us with your desired dates and we’ll send you all of the pertinent information. 

Are mooring field and marina docking fees included? 

All mooring fees are included in your charter (staying on a mooring ball is a permanent secure anchor available in most bays). However, should you wish to stay on a dock at a marina, fees can vary from $150-250 per night and is not included in your charter cost.

Is fuel, water, ice included in the cost?

Yes.

Do you ever put different parties together to get to the four person minimum?

This is an option to keep the price down for guests. If we can find a few couples wanting the same dates we are happy to mix and match. Private charters are available at the 4 person rate.

What kind of deposit is required to hold a reservation?

The first payment is due to reach Soulshine Charters within 14 days of making a reservation and receipt of contract. Final payment is due 45 days prior to departure date in cash, travellers cheques or by US $ Cashiers cheque or US$ money order. Payment by credit card is by Visa, Mastercard, AMEX only and incurs a 3% administration charge.

What is a typically gratuity for crew?

The quality of service should dictate the gratuity. As a guideline, we suggest an average of 15-20% of the total charter cost for Crewed Yacht Charters.

BVI Government fee increases

Effective August 1, 2017 the various BVI Government fees are as follows:

  • BVI Cruising Tax - $16.00 per person, per day, in BVI waters. (up from $4 pp in 2017!)
  • BVI Customs and Immigration - $50.00 per person
  • National Parks Trust Mooring Fees - USVI Based boats:                   $50.00perboat/week (4 persons) - $10.00 each additional person

Soulshine Charters
PO Box 37
St John, VI 00831